Designed to be used by everyone.

Our standard

Mon Élan targets compliance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Where deviations exist, we treat them as defects and prioritize remediation. We audit our marketing and patient surfaces with both automated tooling (axe-core via Playwright) and manual assistive-technology testing on a recurring cadence.

Specific commitments

• Color contrast of at least 4.5:1 for body text and 3:1 for large text and meaningful UI controls.
• Full keyboard operability across every page and every interactive control.
• Visible focus indicators on every focusable element.
• Semantic HTML landmarks, headings, and ARIA roles where appropriate.
• Descriptive alternative text on every meaningful image; null alt on decorative imagery.
• Captions on all video content; transcripts on all audio.
• Respect for the prefers-reduced-motion media query — motion components degrade to instant fades.
• Mobile tap targets at minimum 44×44 px.

Accommodations

If you need an accommodation to access Mon Élan services — including an alternative intake format, a sign-language-interpreted video visit, or assistance navigating the patient portal — please contact us using the channels below. Accommodations are provided at no cost to the patient and are documented in your clinical record only when clinically relevant.

Contact

Report an accessibility barrier or request an accommodation by emailing accessibility@monelan.co. We respond within five business days and prioritize remediation based on the impact to the patient experience.